Refunds and Cancellation

The free period

Until 1 November 2026 the service is free and there is nothing to pay.

Cancelling a subscription

You can turn off automatic renewal at any time in the salon cabinet: Subscription → Turn off renewal. To prevent the next charge, turn off renewal before the stated charge date. Further automatic charges stop immediately and access remains until the end of the period already paid for. Turning off renewal does not itself refund past payments; your right to a refund is determined by the conditions below.

Refund within 14 days

If within 14 days of a charge you decide the service is not for you and have not used the paid features of the cabinet during that period, we refund the payment in full to the same card.

We send the money within three working days; how long it takes to reach the card depends on your bank, usually up to ten working days.

Charges made in error

A double charge, a charge after cancellation, or a charge during the free period is refunded in full, always, with no time limit.

If the service closes

If we discontinue the service, we refund the unused part of the period already paid for.

What is not refunded

Unused days after the 14-day window are not refunded: a subscription can be cancelled, and it simply will not renew.

How to ask for a refund

Write to info@intego.ge from the address the account is registered to, giving the date and amount of the payment. We answer within three working days.